Access, written down once
Key safe code, parking, gate code, dogs on site, which neighbour holds the key. The engineer sent next time gets the same notes as the one who worked it out.
A trade job is not about a customer, it is about a building. FixTrade keeps a record per property: how to get in, what is installed, what was done last time and what is due next.
Key safe code, parking, gate code, dogs on site, which neighbour holds the key. The engineer sent next time gets the same notes as the one who worked it out.
Boiler make, model and serial. Consumer unit. The things you need before you order a part or quote a repair, on the record instead of in a photo on someone phone.
Each property carries its own compliance clock, so the gas safety check due in three weeks is visible now rather than the week it lapses.
The access notes live with whoever went last. If they are off, the next engineer stands outside ringing the office, and the office rings the customer.