Privacy

FixTrade is a business platform for trades businesses, operated by FixTrade AI LTD, a company registered in England and Wales, as a network on the Sois platform. FixTrade AI LTD is the data controller for the personal data described in this notice. This notice explains what we collect and why.

What we collect

Account details for the businesses that use FixTrade, the business data a business chooses to store (such as jobs, properties, stock and bookings), and limited technical data needed to run and secure the service.

Asking to be told when we launch

If you ask us to tell you when the FixTrade marketplace opens in your area, we collect the email address you give us and, if you provide one, the postcode of the area you are interested in. We use them for that one purpose: to email you when we open near you. We ask you to confirm the address first, so an address is only stored once its owner has clicked the link. The lawful basis is your consent, you can withdraw it at any time using the unsubscribe link or the data-rights form below, and we do not pass these details to tradespeople.

Customer data held by a business

When a business takes a booking, the customer details it captures belong to that business. The business is the controller of that data; FixTrade processes it on the business's behalf.

How we use it

To provide the service, to keep it secure, to bill for usage, and to support the businesses that use it. We do not sell personal data.

Your rights

You can request access to, correction of, or deletion of your personal data. Use the data-rights form and the request reaches the right team.

Contact

For any privacy question, please use the contact form.